Terms of Service

1. Scope and Contracting Party

These Terms of Service apply to the use of the IXIOM software and the website ixiom.de. Your contracting party is Felix Schumann (IXIOM), Germany, reachable at [email protected]. The full postal address is stated in the Imprint. By creating an account, starting the trial, or taking out a subscription you accept these terms. Deviating terms of the customer apply only if we agree to them in writing.

2. Description of Services

IXIOM is a desktop application for Windows and macOS providing development sessions, terminal tooling, real-time collaboration and supporting features. The scope of features follows from the product description published on ixiom.de at the relevant time. We develop IXIOM continuously. Individual features may be added, changed or removed as long as the contractual core of the software is preserved. Features built on third-party services are additionally subject to those providers' terms; we have no influence over whether such a service remains available.

3. Account and Registration

You need an account to use IXIOM. Your details must be accurate, and you are responsible for keeping your credentials confidential. An account is personal and may not be shared, lent or resold. One account per person is permitted. If you notice that third parties are using your account, please inform us immediately at [email protected].

4. Free Trial

You can try IXIOM free of charge before subscribing.

• 3 days, full feature setThe trial runs for 3 days and includes the complete feature set of the full version, with no restrictions.
• No payment details requiredYou do not have to provide a card or bank details for the trial.
• Ends automaticallyThe trial ends by itself after 3 days. It expressly does not roll over into a paid subscription, and you do not need to cancel it. Once it has expired, use is possible again only if you take out a subscription.
• One trial per person and deviceEach person and each device gets one trial. To enforce this we store an irreversible device identifier and the IP address. Details are set out in the Privacy Policy. Attempting to obtain further trials through multiple accounts, changing addresses or technical manipulation entitles us to block access.

5. Subscription, Price and Term

IXIOM is offered as a subscription.

• EUR 19.99 per month including statutory VATThe price is the final price for consumers. No further costs arise, apart from any fees charged by your own payment provider.
• One-month termThe contract term is one month and starts when the subscription is taken out. It renews automatically for a further month at a time unless cancelled.
• Monthly chargeThe amount is charged to your stored payment method via Stripe at the beginning of each billing period.
• Late paymentIf a payment fails, Stripe retries the charge. If payment is not made, we may suspend access until the balance is settled and terminate the subscription.
• Price changesWe may change the price for future billing periods. We announce this by email at least 30 days in advance. If you do not agree, you can cancel with effect from the end of the current billing period before the change takes effect. Periods already paid for are unaffected.
• Image Studio creditsImage Studio credits are not part of the subscription; they are purchased and billed separately.

6. Cancellation

You can cancel the subscription at any time with effect from the end of the current billing period. There is no minimum term beyond the current month, no notice period and no form to fill in.

• How it worksSign in and cancel directly in the dashboard at ixiom.de/dashboard. The cancellation is confirmed there immediately; processing runs through the customer portal of our payment provider Stripe. Alternatively, an informal message to [email protected] is sufficient.
• What happens nextYou keep full access until the end of the billing period you have already paid for. After that, access ends and nothing further is charged. The period already paid for is not refunded, neither in full nor pro rata, and regardless of how much of it you used. There is no return or take-back of a billing period. Mandatory statutory claims remain unaffected.
• Cancellation by usWe may cancel the subscription with 30 days' notice to the end of a billing period. The right to terminate without notice for good cause, in particular in cases of abuse under section 10, remains unaffected.
• Your data after cancellationYour account initially remains in place so that you can reactivate the subscription at any time. On request to [email protected] we delete it entirely.

7. Right of Withdrawal for Consumers

When you buy, IXIOM is unlocked immediately and you expressly waive your right of withdrawal. That is the normal case, and after it there is no money back. For completeness, this section still sets out the statutory position and when it applies.

• Your right of withdrawal expires at purchaseBefore paying you must confirm that we should begin providing the service immediately and that you thereby lose your right of withdrawal. With that confirmation the right expires under section 356(5) of the German Civil Code (BGB) as soon as we have activated your access - that is, immediately after purchase. From that point a withdrawal is no longer possible and no refund is made. Without that confirmation no purchase is concluded.
• Who has a right of withdrawalConsumers in principle have a statutory right of withdrawal of 14 days from conclusion of the contract. A consumer is any natural person who enters into the contract for purposes that are predominantly outside their trade, business or profession. Through the confirmation above, that right expires with us as soon as access is activated.
• How you would withdrawAs long as the right of withdrawal exceptionally still exists, a clear statement in text form to Felix Schumann (IXIOM), [email protected] is sufficient. No particular form is required, a simple email will do. Sending the notice in good time is enough to meet the deadline.
• Consequences of an effective withdrawalIn the exceptional case that a withdrawal is effective, we refund the payment concerned within 14 days of receipt using the same means of payment. In all other cases we refund nothing - in particular not on cancellation, not for non-use, and not because the subscription turned out not to suit you.
• Note on the trialThe free trial is free of charge and triggers no payment. It exists so you can evaluate IXIOM before buying. A subscription taken out afterwards is activated immediately and, following the confirmation above, cannot be withdrawn from.

9. Licence, Usage Rights and Device Binding

With an active subscription or an existing licence you receive a simple, non-exclusive, non-transferable right to use IXIOM for private or business purposes.

• Maximum of 2 devicesYour licence can be active on at most two devices at the same time. On startup the app validates the licence and binds an irreversible device identifier. If you have replaced a machine or reached the limit, contact [email protected] and we will free up the slot.
• What is not permittedResale, rental, sublicensing and passing on credentials or licence keys are prohibited, as are decompilation, disassembly and other reverse engineering, circumventing or manipulating the licence and copy protection, and publishing source code or derivative works. Mandatory statutory rights, in particular under sections 69d and 69e of the German Copyright Act (UrhG), remain unaffected.
• Rights in the softwareAll rights in IXIOM, its source code, trade marks and design remain with us. No ownership of the software is transferred.
• Your contentWe acquire no rights whatsoever in your own projects, files and content. They belong to you.

10. User Obligations, Blocking for Abuse

You undertake not to use IXIOM unlawfully or abusively. We may suspend access temporarily or permanently and terminate the contract without notice for good cause if you breach material obligations.

• Abuse includes in particularCircumventing the licence or copy protection, passing on or sharing credentials, repeatedly obtaining the free trial through secondary accounts or forged device identifiers, automated bulk access to our servers, attacks on our infrastructure, and use for unlawful purposes.
• ProcedureWe block only where there are concrete indications, and we tell you the reason. You can contest a block at [email protected] and we will review it again. Where a block is justified, there is no claim to a refund of amounts already paid for the current billing period.

11. Availability

We strive for high availability of the services required for sign-in, licence validation and collaboration. No specific level of availability is owed or warranted. Maintenance work, disruptions at service providers and events outside our control may lead to interruptions. Where possible we announce planned maintenance in advance. Interruptions do not give rise to any claim to a refund or price reduction. In the event of a substantial and prolonged unavailability for which we are responsible, you may terminate the subscription for good cause; mandatory statutory claims remain unaffected.

12. Updates and Support

Updates are provided free of charge during the term of your subscription and for existing licences, and are normally installed automatically. Support is provided by email to [email protected] on a best-effort basis; no particular response time is promised. For consumers, the statutory provisions on digital products, including the update obligation under sections 327f and 475b BGB, continue to apply unchanged.

13. Warranty and Liability

For consumers, the statutory rights in respect of defects in digital products apply without restriction. The following limitations apply only to the extent legally permissible.

• Unlimited liabilityWe are liable without limitation for intent and gross negligence, for injury to life, body or health, for fraudulently concealed defects, within the scope of a guarantee given, and under the German Product Liability Act.
• Slight negligenceIn cases of slight negligence we are liable only for breach of material contractual obligations, meaning obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose observance you may regularly rely. In such cases liability is limited to the foreseeable damage typical of this type of contract.
• Data backupsIXIOM works with your projects and files. You are responsible for making your own regular backups. We are liable for data loss only to the extent that the loss would also have occurred with proper and regular backups.
• Third-party servicesWe accept no liability for the availability, content or results of third-party services you connect through IXIOM.

14. Changes to These Terms

We may amend these terms where there is a legitimate reason to do so, such as a change in the legal situation, new features, or adjustments at service providers. We notify you of changes by email at least 30 days before they take effect. If you do not object by the date stated, the changes are deemed accepted; we point this out separately in the notification. If you object, you can cancel with effect from the end of the current billing period before the change takes effect. Material changes to the price or the scope of services require your express consent.

15. Final Provisions

• Applicable lawThe law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods. If you are a consumer habitually resident in another country, the mandatory consumer protection provisions of that country remain unaffected.
• Place of jurisdictionIf the customer is a merchant, a legal entity under public law or a special fund under public law, the place of jurisdiction is our registered office. For consumers, the statutory places of jurisdiction apply.
• Consumer dispute resolutionWe are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board (section 36 VSBG). The European Commission's online dispute resolution platform was discontinued on 20 July 2025 and is no longer available. If there is a problem, please write to us directly at [email protected]; we almost always find a quick solution.
• SeverabilityShould any provision of these terms be or become invalid, the validity of the remaining provisions remains unaffected. The invalid provision is replaced by the applicable statutory rule.
• VersionThese terms apply from August 2026 and supersede all earlier versions.